Customer Service Skills
Updated: Sep 20, 2020
Customer service skills are exactly what the phrase suggests: the skills required to provide a service to your customers. Customer service is an essential part—some would say the most important part—of delivering customer satisfaction.
There is a world of difference between good and bad customer service. Good customer service—whether before, during or after a sale—results in happy customers, or even, if you have done particularly well, delighted ones. This often translates into good reviews, word-of-mouth recommendations to other people, and repeat customers.
Read more at: https://www.skillsyouneed.com/ips/customer-service.html